Whether you need to file a claim, make a payment, request a certificate, or just have a question about your coverage — we're here. You don't have to navigate this alone.
The fastest way to get help is to call us at 828-645-8777 or email info@petersoninsurance.group. We handle claims, policy changes, certificates, and billing questions. We try to return all calls the same business day. To make sure we can give you our full attention, we recommend scheduling an appointment — call or email and we'll find a time that works. Walk-ins are always welcome, but an appointment helps reduce any wait time.
Had an accident, damage, or loss? We'll walk you through the process and file the claim for you.
Submit a ClaimNew vehicle, address change, adding a driver — tell us what you need and we'll handle the update.
Request a ChangeNeed a certificate of insurance for a contract, job, or lender? We typically have it to you same day.
Request CertificateLost or need replacement auto ID cards? We'll get them to you by email or mail — usually same day.
Request ID CardsPay your premium online through your carrier's portal. Select your carrier below to access their payment system.
See Carrier PortalsUse these links to access your carrier's customer portal for payments, policy documents, and claims status. If you're not sure which carrier you have, just call us — we'll look it up.
Personal and commercial policies, life insurance, Medicare Supplement